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Terms and conditions / cancellation

The guest accommodation contract is concluded as soon as the room is booked verbally or in writing.

By concluding the guest accommodation contract, each contractual partner undertakes to fulfill the contract.

The guest is obliged to pay the agreed price if the contractual service is not used, minus the expenses saved by the landlord:

  • 20% of the travel price up to the 21st day before the start of the journey

  • from the 20th to the 12th day before the start of the journey 40% of the travel price

  • from the 11th to the 5th day before the start of the journey, 60% of the travel price

  • from the 4th day before the start of the journey to the day of arrival 90% of the travel price

  • In the event of no-show without prior cancellation, we reserve the right to demand 100% of the travel price.

The landlord is required in good faith to re-allocate unused rooms if possible.

This does not apply if a late arrival has been agreed between the landlord and tenant or if the tenant does not inform the landlord of the no-show.

The place of business is the exclusive place of jurisdiction.

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